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Read detailed reviews about consultations and results!
Consultation Review
I had a preliminary consultation with the doctor, followed by a consul...
Same as event priceKind serviceDetailed explanation
Long wait time
Treatment Review
I was satisfied with the treatment itself. I had it done to soothe my ...
Meticulous TreatmentNo downtimeGreat aftercare
#Skin care#Sedation of Inflammation
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Date Created
REZERO ClinicFirst of all, while we’re glad you were satisfied with the procedure, we sincerely apologize for the inconvenience caused by the long wait. Even though you arrived on time for your appointment, we made you wait longer than expected, and we understand you must have felt exhausted and frustrated.
I feel a deep sense of responsibility, knowing you must have been particularly disappointed that the actual wait time differed from what we had informed you of at the time of your appointment. We will manage the wait times and the progress of treatments with even greater care, and we will conduct an internal review to ensure that no customer has to wait unnecessarily long.
Since you took the time to visit us, we will continue to make improvements so that you are satisfied not only with the treatment but also with the waiting experience. Thank you for sharing your honest feedback despite the inconvenience, and we sincerely apologize once again.